Shipping information

WE OFFER FREE SHIPPING ON RETAIL ORDERS OVER €120!

Delivery within Germany:

• For the orders with a cost lower than € 120.00 we charge € 6.90.
• Delivery is carried out by the partner courier service DHL.
• Delivery time: from 2 to 6 days.

Delivery to other European countries:

• For the orders with a cost lower than € 120.00, shipping costs are calculated on an individual basis, depending on your region.
• Delivery is carried out by the partner courier service Fedex.
• Delivery time: from 2 to 10 days.
• Deliveries to countries outside the EU may incur additional costs in the form of customs duties or import taxes, which you must pay yourself.

Responsibility for Shipping and Missing/Damaged Parts:

• Pay your attention to the fact that batteries may not be packed in separate containers, but may be placed inside flashlights.
• Your order should reach you in complete and good condition. Please check your package before signing the delivery driver's paperwork (or immediately at the post office) to verify that you have received everything you ordered.
• If some items are missed or damaged, please mark them on the delivery driver's paperwork. Remember that if you do not do it neither delivery service nor our company can bear the responsibility for missing or damaged parts.
• We accept claims for completeness and safety of the package during 24 hours from the moment you have received it.
• Claims for the safety of the flashlight`s individual package (flashlight box) we accept only if the outer package is safe.
• These measures will allow us to avoid misunderstanding in future and let us solve your problems on-the-fly.

The seller is not responsible for the delivery. The seller does not accept any claims concerning delays and shortages.